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They should inform you that they will be paying by redeeming PTC Points. Once a User redeems a selected amount of PTC Points, a notification screen will app...

All redemptions of PTC Points are final and irrevocable. The terms of the cancellation and any refund are agreed upon directly between you and the customer....

Make sure the customer shows you or your staff member the confirmation screen on their phone. In addition, you will receive an email immediately upon redemp...

During your onboarding process, your Choose PTC representative likely guided you through the process of configuring your POS. In most cases, you can simply ...

Yes. Redemption of PTC Points in your business requires a receipt from you to your customer because an exchange of goods was made between you and your custo...

No, a customer can currently redeem PTC Points only in the store itself.

There may be laws limiting the use of PTC Points to purchase certain goods, like alcohol, tobacco, lottery, and pharmaceuticals. The City of Peachtree Corne...

In this case, the customer can reach out to Choose PTC’s support team at PTCrewards@colu.com. 

Each time a redemption of PTC Points is made in your business, you’ll receive a confirmation email with the amount you’ve received for that transaction and ...

The confirmation notification will be sent to the email address you have provided us on the application form. For any issues or questions, please send an em...